from fanatical support
Hi
Thanks for contacting us about this, sorry you've had problems.
We're urgently looking into this now to try to find out why the keys have been revoked and will get back to you with news ASAP.
We appreciate that this will be a worrying message for you to see, but please rest assured we're working to understand what's happened and resolve it as quickly as possible.
Regards
Tim
Tim Kirkland
Technical Services Assistant, Focus Multimedia Ltd / Fanatical.com
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was in this Bundles
Go Go Bundle #56 GoGoBundle
Otaku Bundle #20 OtakuBundle
Hidden Gems 7 Bundle Fanatical
Friday Special #60 Bundle Indie Gala
Link to the Game https://store.steampowered.com/app/752500/Ghoulboy__Dark_Sword_of_Goblin/
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Guess it wasn't all sources.
I got mine from IG Friday Special #60 and it's still in my library.
Edit:
So according to this thread and community forums:
Go Go #56 @ 2018/09/06 -- Revoked
Orlygift 300 Key Raffle @ 2018/04/26 -- Revoked
Otaku #20 @ 2018/04/15 -- Revoked
Fanatical HG #7 @ 2018/04/11 -- Revoked
IG Friday #60 @ 2017/12/15 -- Safe
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My guess is that the dev generate the same pool of keys to be used on Fanatical, Otaku and Go Go (the later 2 sites feed to Orlygift and DIG), and when they are not paid for the latest bundle on Go Go, they went ahead and pull the plug on the whole batch.
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Just got this too. Only I won it here 8 months ago.
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I won it 8 months ago too. I am asking for the giveaway to be deleted so I don't have an unclaimed win.
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Exactly this. I actually had a brief ban many years ago when I accidentally activated a win in my husband's account, I had to buy myself a copy of the game to fix the issue.
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Sure it stays that way, but when you're missing the game in your library you will risk a suspension if someone is checking it via SGTools and thus making a report. You also cannot access those SGTools protected gibs. So it's definitely something you don't want to keep on your record. ;)
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I have no clue if support is using Sgtools to verify games activation or they're provided with better tools.
My routine for all of my giveaways consists in checking the winner on Sgtools and in case it returns any warning, I manually check the winner's library (some false positives are possible, especially with the "steam is learning about this game" thing) then I proceed with the report requesting for a re-roll.
As for the winner's feedback, one is allowed to modify it within a month if I recall correctly after the giveaway is done. After that, one must submit a ticket to change the feedback.
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revoking gogo/otaku is... "à la mode", but Fanatical?
he's obviously dumb and fraudulent, so, after filing the report, i've also removed
https://store.steampowered.com/app/503480/MahlukDark_demon/
hopin' to help the poor guy a little...
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Me too. I dont know what bundle I got it in but I redeemed September 2018.
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Not sure how, but obviously to do with recent consol and physical releases?
https://www.perfectly-nintendo.com/ghoulboy-retro-action-platformer-releasing-this-week-on-nintendo-switch/
https://www.playstationlifestyle.net/2019/02/11/ghoulboy-ps-vita-ps4-physical-release-announced/
https://gematsu.com/2019/02/ghoulboy-for-ps4-ps-vita-limited-run-physical-edition-announced
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My copy was revoked too. I had a feeling it was going to be another one of those mass revokes by a developer haha.
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revoking keys gets out of hands now. i got like 6 keys revoked 2019 only already. this is getting annoying
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My key also got revoked, first time ever... can i get the game back or forget about it?
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Hello just popped up
Ein Steam-Produktschlüssel, den Sie aktiviert haben, wurde von Ihrem Account entfernt.
Ghoulboy
its in German says revoke of Ghoulboy
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