Honestly I've seen a few other people claim they've won the AAA prize packs in comments in here, but this is probly the first one with detailed descriptions.
Always good to know it's not a myth, lol. Even if personally, I've stopped buying fanatical mystery bundles.
And congratulations for the great haul
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I also thought it was a myth. The whole reason I wasn't pushy with support is because I'd already resigned to the "too good to be true" theory 😂
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Whoa, this is awesome! Felicitations on you win, it is good to hear some good news once in a while! :D
Cheers!
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There isn't more VIP bundle, they change it to Mystery Egg Bundle
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It's the Fire Bundle that's been replaced with the Egg Bundle. The VIP Bundle from Feb is still available but I'm not sure how much longer it will be there for.
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Should be here 🙂 https://www.fanatical.com/en/bundle/vip-mystery-bundle
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I knew companies used reddit, instagram and facebook for these kinds of advertisements, but SG? That's a new one!
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Not as new as publicly shaming your own customer service 🤔😂
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Me: lots of junk, no support, risky purchase don't advise, also im lowkey addicted to gambling
Everyone: branded content⁉️
All in good fun tho 😂😂 I can definitely see how & why people would assume advertising. I just posted here because it's the most relevant forum.
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congrats i guess. people hate random bundles so much now they had to finely pick a winner
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Congrats!
Even this isn't enough to convince me to try my luck at their random bundles tho.
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Definitely not, I am rather fond of gambling so thats the appeal for me. I may have only bought 5 of this bundle but I've spent well over the value of this prize over the past few years. I think my giveaways are a.. well, giveaway 😂
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Congratulations on your win. It is always nice to see someone hit it big. :)
*nice Steam profile
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Thank you, and thank you for the profile compliment! I loved the neon steamdeck profile theme so much I had to work everything around it.
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So this isn't a myth !
but yes it's still a myth, I didn't get one !
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Cool to see others who've won it too! I've won mine almost a year ago and still haven't gotten around to some of the games I've gotten from it XD For me it was pretty straightforward in terms of redemption, I had the games on my account in a few minutes, sorry you had trouble getting yours :(
pretty nifty haul though! :D
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Oooh your prizes are cool, too! Yeah I can see you have individual keys for your games - the redeem function is not like that anymore for the star prizes. Woeful! I've never had an issue redeeming my million other games.
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I don't get it. You somehow might have made a mistake so that the codes you received didn't work. Later on you solved your issue by making another mistake? Did you also happen to buy the VIP package by mistake? 😁
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Pretty happy for lottery winners but I'm not getting into lottery myself :)
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Very wise. Most people who win something cool in those mystery bundles don't realize how much they have spent on aaaaall the other mystery bundles where they only pulled trash. In the end you're better off saving your money and buying the games you want on sale.
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Wow, congrats on winning the big one! I don't know much about the other three games in the pack, but getting both Spiderman 2 and Kingdom Come: Deliverance II Gold is amazing! :D
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Wow, yay Congrats Rosayde. They say the universe always gives back. I often see the giveaways you do, I think I won one the other day too. I think you very well deserved to be the one who won those prizes. Sucks about their customer support though.
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Thank you so much 🥹🫶🏻 another reason I buy these bundles is so I have something different to give away without having to worry about choosing games. So its always nice to hear that someone enjoys them 🥰
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TLDR; great prize, hardly makes up for abysmal customer service
They're real, I can't believe it. I'm late updating considering I won this back in February but I'll tell you why.
But first, your burning (or not so much) questions answered..
What games did I win?
Spiderman 2, Kingdom Come: Deliverance II Gold, Sid Meier's Civilization VII, Ninja Gaiden 2 Black, and Dynasty Warriors Origins.
Which bundle did you get it from?
The VIP Bundle. Its actually still available at the time of writing. Here's a link if you want it: https://www.fanatical.com/en/bundle/vip-mystery-bundle
How many bundles did it take to get it?
I bought 5 in one transaction and pulled the star prize from that. I pulled some of my wishlisted games from the other bundles including Astrea: Six-Sided Oracles, Carcassonne - Tiles & Tactics & Terra Memoria. There was also some total junk, which I don't say to sound ungrateful, but to set your expectations. I got super lucky and I don't encourage spending on the mystery bundle unless you don't mind the risk.
Soo why'd it take so long to tell us about it?
Well. I buy & redeem my bundles on mobile, then I just install and play on my steamdeck. I'm rarely on my PC. I say this because if you win a AAA Prize from Fanatical you MUST BE ON PC TO REDEEM THE CODE. Not desktop version of a browser, not any sort of hybrid OS. Only desktop. I don't know why.
I'm thinking that Fanatical doesn't know why either because when I couldn't redeem my code on the 22nd of February, I opened a support ticket which has still not been resolved today (3rd April). In fact, worse than unresolved they closed my ticket? Lol.
The comms to date (verbatim)
Feb 22, 2025, 16:14 GMT
Hi team!
So I pulled a Star Prize from the VIP bundle, and I'm SOOO grateful! I'm also very excited, so I've probably just clicked the wrong thing, but my code isn't working.
When I click on "confirm redeem" I get an error message. I've attached screenshots. Please let me know the correct way to redeem this, and thanks so much again for hosting this event (+ being available to answer my silly questions)
Feb 23, 2025, 13:18 GMT
Hi - I am sorry you've got problems.
What is the redeem code you're trying to use please? I will fix this for you.
Feb 23, 2025, 14:03 GMT
Hi (redacted),
Thanks so much for getting back to me.
The code is (also redacted)
Cue radio silence until March 1st when they emailed me asking me to rate the support I received. I said I was unsatisfied and submitted a form explaining why (i did not receive this alleged support? issue not resolved pls reply??)
And still, to this very day... nothing.
I ended up solving my problem by mistake (frustrated and decided to try one last time on my laptop) so I'm not too fussed. However this was on March 9th, a full 8 days after they made it obvious they'd closed my ticket, so its not like they closed it because my account showed the claims.
I was planning on riding it out so I could make the post about how long it takes to get support with the $$$ prizes.. but these games might be considered retro by then..
Anyways, thanks for listening to my little rant. I still buy the bundles and I still love my prizes so yay.
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