If he has private profile you can't check, you but you can add him as friend or tell him to open his profile to check before giving him anything.
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Ah yeah
He/she delete me before I can see
Probably not activating it...
Oh well what can I do?
Thank you for the answer :)
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Yeah should have done that
But he/she definitely don't have the game if he/she can enter
Except bought him/herself then yeah
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make a support ticket in "other" category asking to check his profile.
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Better to make a "Request new winner" ticket, so we can reroll immediately if needed. It saves time for both us and the gifter.
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but i mean after he sent the game and got it marked as received, like it happened here :3
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I hardly worry about games I give away after I've given them, but I always check first whether they have activated all their recent won gifts. If they haven't activated a gift recently, not only do they get a suspension, they don't get the game they would have won from me.
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That's what I want to know :(
But no double won from him/her
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SGTools won't work if the profile is private.
If you have a winner with a private profile, you can create a ticket to request a new winner, we'll check and either reroll or tell you it's ok to send the game.
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Ah I see
Thank you for clarifying that to me :)
Next time maybe I don't want private profile to be the winner in my giveaway...
Is that ok? Ok reason to reroll?
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No. Private profile doesn't necessary mean they have something to hide. Most will just accept your friend invite and let you check for activated games without any issues. If they don't, you can always do as TJ said and support will check it and deny/accept the reroll.
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No, it's allowed to have a private profile so that itself can't be ground for a reroll.
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I have this one winner from my previous giveaway
If the winner have a private profile
Then sgtools can't detect whether you activated your won gift or not?
Or it's still able to even if you have a private profile
Thank you for your attention :)
Just want to clarify something maybe for future events (and a bit curious too)
Also is general right section for this kind of question?
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