Hey, sorry to hear that this happened to you. A quick search on Steam shows that it's a common enough bug, so you're not alone.
By the way, I don't think this is the right place to ask this. Pretty sure the Bugs/Suggestions category is in regards to the SteamGifts site, not just any game.
Regardless, can you check to see if you still have any save files stored in your folder? You can try disabling cloud saves on Steam and forcing the game to pick up the save locally. If that doesn't work, I did see someone mention to go to the TWD The New Frontier folders and to launch TWD WIN7 from there. I don't have the game installed currently so I can't verify the file names, but check to see if you can?
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Steam has a Discussions and Support page for this sort of stuff... SG is not affiliated with, nor does it "support" the troubleshooting of games. You should move this discussion to "Off-Topic" if you feel that people should be answering your questions, and you expect some answers from the community here. I don't own this game myself, so can't help you...
...But, as xMisiu pointed out, many have had this issue, so jump on the STEAM discussions forum and do some searching of your own.
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Thanks, will be backing up my saves if I decide to play this
Also here is one workaround: https://steamcommunity.com/app/536220/discussions/0/2445965959027059123/
Would be an awesome twist if a bad choice in-game could make this happen
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Hello fellas. On 11 July I was playing TWD The new frontier and completed episode 4, the next day I was hyped to play last episode but my saves were gone. The only thing I'm seeing now is (first picture)
Everything was working fine, I downloaded a file fix to see what choices people made etc. and it was working flawless from first episode. My menu is showing me now (second picture - spoilers!)
Anyone had similar problem? I don't wanna start over again.
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