Browse
Category
DiscussionsUncategorized

Problem with Nordic Games Humble Bundle

Closed
Radziu

Hello,
Since Neighbours from Hell Compilation has been added to steam, i wanted to check if there is new steam key on my Nordic games bundle page. I couldnt find any of the games on my Humble Bundle account, so i tried using the link that i got from e-mail - after clicking it i got that information:

"Sorry I could not find this key.

If you have already purchased the bundle, please enter your email below to have your key resent to you."
So i entered my email below, but in the email ive got there was no nordic games bundle link.
It seems that bundle order was deleted or deleted from my account.

Now is question why and how, I bought it like any Humble bundle via my own Paypal or credit card.
I also already redeemed 30 days ago my key for nordic games on steam and games from that bundle are still on my steam account

So what the heck? I already sent email about it to humble bundle contact, but without any reply so far.

11 years ago*

Comment has been collapsed.

22 Comments
RanchMeAmadeus

Yeah, I still havent got a reply too. Im having the same problem.

11 years ago
Permalink

Comment has been collapsed.
laur3ntziu00

same problem...

11 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 2 years ago.

11 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 2 years ago.

11 years ago
Permalink

Comment has been collapsed.
Radziu

As i mentioned in main post, i already sent them email, but havent got a reply.

11 years ago
Permalink

Comment has been collapsed.
Drafek

same here -.-

11 years ago
Permalink

Comment has been collapsed.
StonerSmurf

I just checked mine and the key was there and worked fine. Maybe your just being impatient?

11 years ago
Permalink

Comment has been collapsed.
Radziu

I cannot enter my whole order -> page with keys. thats the problem

11 years ago
Permalink

Comment has been collapsed.
AtzeMD

are you sure that you bought that specific bundle by yourself?

11 years ago
Permalink

Comment has been collapsed.
Radziu

yeah. It seems that im not the only one with that problem

11 years ago
Permalink

Comment has been collapsed.
Johann342

I complete forgot about these two games. Thanks for reminding me!

...

Just checked. The key is there. Activates without any issues. Two new games in my library. Yay!

11 years ago
Permalink

Comment has been collapsed.
andreadandrea

yeah, thanks for the headsup:))

11 years ago
Permalink

Comment has been collapsed.
AlexFromAnotherWorld

Same here but for Wb bundle.

11 years ago
Permalink

Comment has been collapsed.
Radziu

Still no answer from humble bundle. Does humble have any other email than contact@humblebundle.com ?

11 years ago
Permalink

Comment has been collapsed.
laur3ntziu00

i don't get a reply from humble bundle...

11 years ago
Permalink

Comment has been collapsed.
Radziu

Still no answer...
isnt that illegal to delete order without any refund and notification?

11 years ago
Permalink

Comment has been collapsed.
Radziu

bump.

11 years ago
Permalink

Comment has been collapsed.
Bassnium

Damn Fraudulent traders are clogging Humble Support, making legitimate issues like this go by. I would suggest sending another email, request a live person, and note that you paid for the bundle with you Paypal account. If they say there's nothing they can do, ask about whether or not you could get a refund from Humble or have your credit card company do it (Assuming you have one linked to your Paypal)

11 years ago
Permalink

Comment has been collapsed.
Radziu

Now i sent email from my another gmail account, with note of original email/account (I'm using custom email domain, so maybe humble have broken their email inbox and now they are not even getting my last emails?)

11 years ago
Permalink

Comment has been collapsed.
godprobe

"I bought it like any Humble bundle via my own Paypal or credit card." -- which one did you use? In either case, there should be a record of the purchase with Paypal or your credit card company. Check for any additional info on that end, and at least with Paypal, there would be a transaction ID that you can provide to Humble for proof.

11 years ago
Permalink

Comment has been collapsed.
Radziu

Sometimes I buy bundle with my Paypal account (debit card connected to it), sometimes with credit card when i'm short of money. I bought few bundles with that credit card without any problem, only nordic bundle got cancelled.
I also have credit card receipt for that purchase and i already sent it to humble support. I need to try again i quess.

11 years ago
Permalink

Comment has been collapsed.
hitmancro

Same for WB bundle

11 years ago
Permalink

Comment has been collapsed.

Closed 11 years ago by Radziu.